Find help using and administering Contour
Support
Prior to raising a support ticket, we ask that you contact your company admins who may be able to resolve your issue more promptly. Please also see our handbook for guides in raising tickets and our SLAs.
Latest User Guides
Login / Access Issues?
Please see our guide to common issues
Self Managed Member?
For self-managed users who have a technical issue, please complete the checklist prior to contacting support.
Support Portal Unavailability?
In the event that the support portal is unavailable, our Disaster Process will be to enable the support email address support@contour.network. At all other times, the email address will not be monitored and will return an "Sender not known" message.