Skip to content

MFA Settings

To enable or disable the Multi-factor Authentication (MFA) settings for the Contour portal login, the action must be taken by 2 different superadmin users, in the make, then check manner.

Enable MFA

Part 1: First superadmin user (Make)

  1. Click on Gear on the top right corner
  2. Navigate to "Security settings" under the "Company Settings" on the left panel
  3. Click on "Multi-factor authentication (MFA)"
    • The current status should be "Disabled"
  4. Click on Enable, then Confirm

Now, the status should be changed to "Pending activation", ready to be reviewed and approved by another superadmin user.

Part 2: Second superadmin user (Check)

  1. Click on Gear on the top right corner
  2. Navigate to "Security settings" under the "Company Settings" on the left panel
  3. Click on "Multi-factor authentication (MFA)"
    • The status should show "Pending activation"
  4. Click on Approve, then Confirm

Now, the status should be changed to "Enabled".

The Multi-factor Authentication (MFA) is now enabled, and enforced for all of the company users' login.

Users can follow MFA Setup guide to set up their MFA authenticator on their device(s).

Disable MFA

Part 1: First superadmin user (Make)

  1. Click on Gear on the top right corner
  2. Navigate to "Security settings" under the "Company Settings" on the left panel
  3. Click on "Multi-factor authentication (MFA)"
    • The current status should be "Enabled"
  4. Click on Disable, then Confirm

Now, the status is changed to "Pending deactivation", ready to be reviewed and approved by another superadmin user.

Part 2: Second superadmin user (Check)

  1. Click on Gear on the top right corner
  2. Navigate to "Security settings" under the "Company Settings" on the left panel
  3. Click on "Multi-factor authentication (MFA)"
    • The status should show "Pending deactivation"
  4. Click on Approve, then Confirm

Now, the status is changed to "Disabled".

The Multi-factor Authentication (MFA) is now disabled, and not longer required for any of the company users' login.