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Issuing Bank

DC Workflow

DC Workflow
Issue a DC
Issue an amendment
Approve / Reject a DC Cancel request
Cancel a DC

Presentation Workflow

Presentation Workflow
View and Return a presentation
Send a Discrepancy Notice to the Applicant
Accept a presentation
Set a payment due date and release documents
View Bill Settlement instructions
Send an Advise of Discharge
Send an Advise of Reimbursement or Payment

General

General
Sending a P2P message
Replying to a P2P message

Details

Issue a DC

Video Guide (click here)

Maker

The maker receives an email notification when the applicant has submitted a DC application.

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC application to be issued. The status will be Application submitted - Maker to review. The DC details will be shown.
  3. Review all details. If the applicant has allowed the issuing bank to directly make changes, then click on Edit to make the LC form fields editable. Update required details.
  4. Enter the issuing bank's DC reference
  5. Optionally enter Additional conditions from the bank, and instructions to paying/accepting/negotiating bank.
  6. After completing the form, click on Issue.
  7. Review the form and click on Submit. You will be redirected to the summary page.
  8. The DC status will be Application submitted - checker to review.
  9. System sends a notification email to the checker.

Checker

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC application to be issued. The status will be Application submitted - checker to review. The DC details will be shown.
  3. After completing the verification, click on Verify. Confirm the action in the pop-up dialog box.
  4. The DC status is changed to Application submitted - approver to review
  5. System sends a notification email to the approver.

Approver

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC application to be issued. The status will be Application submitted - approver to review. The DC details will be shown.
  3. After completing the verification, click on Approve. Confirm the action in the pop-up dialog box.
  4. The DC status is changed to Issued - requested confirmation party to review. If confirmation is not required in the DC, then it is Issued - nominated bank to review.
  5. System sends a notification email to all parties in the DC.

Issue an Amendment

Video Guide (click here)

Maker

The users will receive a notification email when the applicant submits an amendment request.

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC application to be amended. The amendment status will be Amendment requested - Maker to review. The DC amendment tab. You can see the Overview of previous amendment requests as well as the original DC. Click on the draft version to be issued. You can see a summary of the changes. Click on View.
  3. Review all changes (highlighted for easy reference).
  4. Click on Issue. Click Return to send the amendment request back to the applicant.
  5. After completing the form, click on Preview.
  6. Review the form and click on Submit. You will be redirected to the summary page.
  7. The DC status will be Amendment requested - checker to review.
  8. System sends a notification email to the checker.

Checker

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC application to be issued. The Amendment status will be Amendment requested - checker to review. The DC Amendments tab will be shown. Click on the draft version to be verified. Review the summary of the changes and click on View to see full DC details.
  3. After completing the verification, click on Verify. Confirm the action in the pop-up dialog box.
  4. The DC status is changed to Application submitted - approver to review
  5. System sends a notification email to the approver.

Approver

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC application to be issued. The Amendment status will be Amendment requested - approver to review. The DC Amendments tab will be shown. Click on the draft version to be verified. Review the summary of the changes and click on View to see full DC details.
  3. After completing the verification, click on Approve. Confirm the action in the pop-up dialog box.
  4. The DC status is changed to Amended - requested confirmation party to review. If confirmation is not required in the DC, then the amendment is sent to the nominated/advising bank for review.

    Note: If the DC previously contained confirmation, but was removed or party was changed during this amendment, then it is still sent to the previous confirmation party for approval.

  5. System sends a notification email to the next party.

Approve / Reject a DC Cancel request

When the applicant creates a DC cancel request (using P2P message), a notification email is sent to all parties.

Video Guide (click here)

Maker

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC to be cancelled.
  3. Click on the P2P message section under the DC
  4. You will see the DC cancel request. Click on it to see the details.
  5. Click on Approve Request to approve cancellation. Confirm the action in the pop-up dialog box.
  6. A notification email will be sent to the checker.

Checker

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC to be cancelled.
  3. Click on the P2P message section under the DC
  4. You will see the DC cancel request. Click on it to see the details.
  5. Click on Verify to verify cancellation. Confirm the action in the pop-up dialog box.
  6. A notification email will be sent to the approver.

Approver

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC to be cancelled.
  3. Click on the P2P message section under the DC
  4. You will see the DC cancel request. Click on it to see the details.
  5. Click on Verify to verify cancellation. Confirm the action in the pop-up dialog box.

Cancel a DC

Once all parties approve the P2P cancellation request sent by the applicant, the issuing bank can proceed to Cancel the DC.

Video Guide (click here)

Maker

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC to be cancelled.
  3. In the DC form, the hint will indicate that the DC can be cancelled (see screenshot below)
  4. Click on the Cancel button. Confirm the action in the pop-up dialog box. Cancel DC Hint

Checker

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC to be cancelled.
  3. In the DC form, click on the Verify button to complete checking. Decline to send it back to the maker.
  4. Confirm the action in the pop-up dialog box.

Approver

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC to be cancelled.
  3. In the DC form, click on the Approve button to complete checking. Decline to send it back to the maker.
  4. Confirm the action in the pop-up dialog box.
  5. The DC is now cancelled. In the summary listing for all parties, the DC status will show as Cancelled.

View and return a presentation

If the bank needs to return the presented documents to the presenter (for example, if the documents are discrepant), it is possible on Contour -

Video Guide (click here)

Maker

  1. On the left pane, click the Import DC tab
  2. In the summary listing, click on the DC with the presentation. The Presentation status of this record will be Bank review - Maker to review
  3. You will see the DC and all presentations (DP1, DP2 etc) on the left pane. Click on the DP to be reviewed. You will see the Overview, cover letter from the presenter and all documents presented by the beneficiary. Click on each heading to review the presentation.
  4. To return it to the previous party, click on Return
  5. Click on Preview to preview the submission. Click on Submit to complete the maker process. You will redirect to the summary listing page, presentation status updated as Bank review - checker to review.

Checker

  1. On the left pane, click the Export DC tab
  2. In the summary listing, click on the DC with the presentation. The Presentation status of this record will be Bank review - Maker to review
  3. You will see the DC and all presentations (DP1, DP2 etc) on the left pane. Click on the DP to be reviewed. You will see all documents including your bank's cover letter. Click on each heading to review the presentation.
  4. Click on Verify if everything is fine. Click on Decline to return it to the maker. Add optional comments in the confirmation pop-up box.
  5. You will redirect to the summary listing page, presentation status updated as Bank review - approver to review.

Approver

  1. On the left pane, click the Import DC tab
  2. In the summary listing, click on the DC with the presentation. The Presentation status of this record will be Bank review - Maker to review
  3. You will see the DC and all presentations (DP1, DP2 etc) on the left pane. Click on the DP to be reviewed. You will see all documents including your bank's cover letter. Click on each heading to review the presentation.
  4. Click on Approve if everything is fine. Click on Decline to return it to the maker. Add optional comments in the confirmation pop-up box.
  5. You will redirect to the summary listing page, presentation status updated as Bank review - nominated bank to review. The DP has now been returned. An email notification is sent to the nominated bank.

Accept a presentation

If there are no discrepancies upon review, or if the Applicant has waived the discrepancies then the issuing bank may accept the presentation. Once a presentation is accepted, it cannot be returned.

Video Guide (click here)

Maker

  1. On the left pane, click the Import DC tab
  2. In the summary listing, click on the DC with the presentation. The Presentation status of this record will be Bank review - Maker to review
  3. You will see the DC and all presentations (DP1, DP2 etc) on the left pane. Click on the DP to be reviewed. You will see the Overview, cover letter from the presenter and all documents presented by the beneficiary. Click on each heading to review the presentation.
  4. To accept the presentation, click on Accept.
  5. Click on Preview to preview the submission. Click on Submit to complete the maker process. You will redirect to the summary listing page, presentation status updated as Bank review - checker to review.

Checker

  1. On the left pane, click the Import DC tab
  2. In the summary listing, click on the DC with the presentation. The Presentation status of this record will be Bank review - Checker to review
  3. You will see the DC and all presentations (DP1, DP2 etc) on the left pane. Click on the DP to be verified. You will see all documents including your bank's cover letter. Click on each heading to review the presentation.
  4. Click on Verify if everything is fine. Click on Decline to return it to the maker. Add optional comments in the confirmation pop-up box.
  5. You will redirect to the summary listing page, presentation status updated as Bank review - approver to review.

Approver

  1. On the left pane, click the Import DC tab
  2. In the summary listing, click on the DC with the presentation. The Presentation status of this record will be Bank review - Approver to review
  3. You will see the DC and all presentations (DP1, DP2 etc) on the left pane. Click on the DP to be reviewed. You will see all documents including your bank's cover letter. Click on each heading to review the presentation.
  4. Click on Approve if everything is fine. Click on Decline to return it to the maker. Add optional comments in the confirmation pop-up box.
  5. You will redirect to the summary listing page, presentation status updated as Accepted. The DP has now been accepted by the issuing bank. An email notification is sent to all parties.

Note: The documents are not yet release to the applicant. For this you need to set the payment date and release the documents.

Refer to the tolerance and amounts shown in the summary section of DC Overview page. Summary

  1. The total amount available is calculated as the upper limit of the DC tolerance percentage.
  2. The Amount available for drawing is updated for all parties only after the issuing bank reviews and accepts a presentation.

Set a payment due date and release documents

Once a DP has been accepted (either with or without discrepancies) the issuing bank may release documents to the applicant.

Video Guide (click here)

Maker

  1. Click on the Import DC tab. In the summary listing, click on the DC with the relevant presentation.
  2. You will see the DC and all presentations (DP1, DP2 etc) on the left pane. Click on the DP to be released (status should be Accepted).
  3. In the Summary section, enter the payment due date.
  4. At the bottom of the page, click on Set payment due date and release documents. If you do not want to release documents, click on Set payment due date.
  5. If documents are being transferred outside Contour, you may change the mode of transfer, and related references at this time. Mode of Transfer Mode of Transfer Reference
  6. Review the action and click on Submit.
  7. Notification will be sent to the checker to review.

Checker

  1. On the left pane, click the Import DC tab
  2. In the summary listing, click on the DC with the presentation. The Presentation status of this record will be Bank review - Checker to review
  3. You will see the DC and all presentations (DP1, DP2 etc) on the left pane. Click on the DP to be verified. In the summary you will see the payment due date.
  4. Click on Verify if everything is fine. Click on Decline to return it to the maker. Add optional comments in the confirmation pop-up box.
  5. You will redirect to the summary listing page, presentation status updated as Accepted - approver to review.

Approver

  1. On the left pane, click the Import DC tab
  2. In the summary listing, click on the DC with the presentation. The Presentation status of this record will be Bank review - Approver to review
  3. You will see the DC and all presentations (DP1, DP2 etc) on the left pane. Click on the DP to be verified. In the summary you will see the payment due date.
  4. Click on Approve if everything is fine. Click on Decline to return it to the maker. Add optional comments in the confirmation pop-up box.
  5. You will redirect to the summary listing page, presentation status is Accepted. The documents have been now released to the applicant.

View Bill Settlement instructions

Once the applicant sends bill settlement instructions can view the same on Contour. Further actions such as processing the settlement, or loan request would be outside Contour. However the bank may continue communicating with the customer using P2P messages.

Video Guide (click here)

All users

The makers will receive a notification when a P2P message is received by the organisation.

  1. Click on the Import DC tab (if you are an applicant or issuing bank). Otherwise click on Export DC tab.
  2. In the summary listing, find and click on the DC in which you want to reply for a P2P message.
  3. Under the relevant presentation (DP1, DP2 etc) in the left pane, click on P2P message.
  4. The bill settlement instructions sent by the applicant will be visible in the list of messages. If you want to reply to a message related to an amendment or a DP, go to the corresponding P2P message section.

Send an Advise of Discharge

Video Guide (click here)

Maker

  1. Click on the Import DC tab.
  2. In the summary listing, find and click on the DC for which you want to send an advise of discharge.
  3. Under the DC, find the relevant presentation (DP) in the left pane and click on P2P message. Released docs
  4. You will see a list of previous messages(if any), click on the 'draft' icon.
  5. Select the type of message as Advise of Discharge.
  6. Type the recipient names. You can select any party involved in the DC transaction.
  7. Select the date of advice of payment/acceptance/negotiation, amount, and any additional information to the receiver
  8. If you want to attach any files, use the Attach button.

    Only PDF with max 7MB is allowed as attachments.

  9. Click on Send.
  10. The Checker will be notified via email.

Checker

Refer to checker actions in Sending a P2P message

Approver

Refer to approver actions in Sending a P2P message

Send an Advise of Reimbursement or Payment

Video Guide (click here)

Maker

  1. Click on the Import DC tab.
  2. In the summary listing, find and click on the DC for which you want to send an advise of reimbursement.
  3. Under the DC, find the relevant presentation (DP) in the left pane and click on P2P message. Released docs
  4. You will see a list of previous messages(if any), click on the 'draft' icon.
  5. Select the type of message as Advise of Reimbursement or Payment.
  6. Type the recipient names. You can select any party involved in the DC transaction.
  7. Enter the amount claimed, amount reimbursed/paid and payment date. In case the message is being sent to a correspondent bank, use the sender's/receiver's correspondent bank fields.
  8. Enter any further instructions in the Additional Information field.
  9. If you want to attach any files, use the Attach button.

    Only PDF with max 7MB is allowed as attachments.

  10. Click on Send.
  11. The Checker will be notified via email.

Checker

Refer to checker actions in Sending a P2P message

Approver

Refer to approver actions in Sending a P2P message

Send a Notice of discrepancy

Video Guide (click here)

Maker

  1. Click on the Import DC tab.
  2. In the summary listing, find and click on the DC for which you want to send a Notice of discrepancy.
  3. Under the DC, find the relevant presentation (DP) in the left pane and click on P2P message. Released docs
  4. You will see a list of previous messages(if any), click on the 'draft' icon.
  5. Select the type of message as Notice of discrepancy.
  6. Type the recipient names. You can select any party involved in the DC transaction.
  7. Enter the Principal amount and Notice of discrepancies fields.
  8. Enter any applicable charges and account with bank if required. Further instructions can also be input in the Sender to receiver information field.
  9. If you want to attach any files, use the Attach button.

    Only PDF with max 7MB is allowed as attachments.

  10. Click on Send.
  11. The Checker will be notified via email.

Checker

Refer to checker actions in Sending a P2P message

Approver

Refer to approver actions in Sending a P2P message

Send an Authorisation to pay, accept or negotiate

Maker

  1. Click on the Import DC tab.
  2. In the summary listing, find and click on the DC for which you want to send a Notice of discrepancy.
  3. Under the DC, find the relevant presentation (DP) in the left pane and click on P2P message. Released docs
  4. You will see a list of previous messages(if any), click on the 'draft' icon.
  5. Select the type of message as Authorisation to pay, accept or negotiate.
  6. Type the recipient names. You can select any party involved in the DC transaction.
  7. Select the appropriate identifier of the message in the Further identification field.
  8. Enter the amount claimed, applicable charges and payment date. In case the message is being sent to a correspondent bank, use the sender's/receiver's correspondent bank fields.
  9. Enter any further instructions in the Additional Information field.
  10. If you want to attach any files, use the Attach button.

    Only PDF with max 7MB is allowed as attachments.

  11. Click on Send.
  12. The Checker will be notified via email.

Checker

Refer to checker actions in Sending a P2P message

Approver

Refer to approver actions in Sending a P2P message

Send an Advise of refusal

Maker

  1. Click on the Import DC tab.
  2. In the summary listing, find and click on the DC for which you want to send a Notice of discrepancy.
  3. Under the DC, find the relevant presentation (DP) in the left pane and click on P2P message. Released docs
  4. You will see a list of previous messages(if any), click on the 'draft' icon.
  5. Select the type of message as Advise of refusal.
  6. Type the recipient names. You can select any party involved in the DC transaction.
  7. Enter the references of the Sender and Presenting bank as well as the utilisation date.
  8. Enter the reasons for refusal in the Discrepancies field and appropriate disposal of the documents presented in the Disposal of documents field.
  9. Enter the utilisation amount, any applicable charges and account with bank if required.
  10. If you want to attach any files, use the Attach button.

    Only PDF with max 7MB is allowed as attachments.

  11. Click on Send.
  12. The Checker will be notified via email.

Checker

Refer to checker actions in Sending a P2P message

Approver

Refer to approver actions in Sending a P2P message