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Applicant Actions

DC Workflow

DC workflow
Creating and using a DC template
Sending DC to the beneficiary or issuing bank
Sending an amendment request to beneficiary or issuing bank
Request to Cancel an issued DC

Presentation Workflow

Presentation Workflow
View and reply to a Discrepancy Notice
View and download released documents
Send Bill Settlement instructions

General

General
Sending a P2P messages
Replying to a P2P message


Details

Creating and using a DC template

Maker

A DC template is a pre-filled application form. The maker can create multiple templates and re-use any one while creating a DC application. You can fill all fields, or leave some blank to be added while submitting the application.

  1. On the left menu, click on Import DC tab.
  2. Click on + Create DC button. create

  3. Click on Manage Templates button.

  4. Click on Create template option.
  5. You will see a blank DC form. Enter the form values you need in the template.
  6. Scroll down and click on Create button.
  7. Give a name to your template in the dialog box that appears. If you have several templates, you can select Prioritize template, so that it shows up at the top of the list.
  8. Click on Save button. The template is saved.

To use a template during DC application

  1. On the left menu, click on Import DC tab.
  2. Click on Create button.
  3. Click on the template that you wish to use.
  4. A DC application form is created, pre-filled with the template values.
  5. Proceed to fill and submit the application to beneficiary or issuing bank.

Sending a DC application to the beneficiary or issuing bank

Maker

  1. On the left menu, click the Import DC tab
  2. Click the Create DC button

    • Choose to create a new application from an existing template, recently submitted application, or from scratch with a blank form create
  3. Fill in the application form for mandatory items or make changes to pre-filled fields from a template or recently submitted application

    • Not all fields need to be filled. You can leave some blank if your intention is for the beneficiary or issuing bank to complete some fields
    • If the issuing bank is to be authorised to make changes, there is a tick box that must be selected underneath the Issuing bank address box create
    • If you want to save your work and return to it later, use the Save Template button. create
  4. Preview the application

  5. Once completed, and if the Draft DC form is to be shared with the beneficiary before being submitted to the issuing bank, click Send to Beneficiary button
  6. If the application is to be submitted to the issuing bank, click the Submit to Issuing Bank button create

  7. Click the Send button to confirm.

  8. Leave a Comment (optional). Click on Post.
  9. Page will redirect to the summary list. The status of DC will be Draft in progress - Your Checker to review

Note: From 8.1 onwards attaching documents to the application form is disabled and instead can be attached using the Message section to send additional documents to the bank (or any other party).

Checker

  1. On the left menu, click the Import DC tab. A list of Import DCs will be shown on the right pane.
  2. Click on the newly created DC. It will be highlighted, with the DC status as Draft in progress - . Please review.
  3. Review the DC details. Click on Send for internal approval to complete the checker process. To return the draft to the maker, click on Return internally. A confirmation dialog box is shown. create-dc

  4. Leave a Comment (optional). Click on Post .

  5. You will return to the summary listing. The status of DC will be Draft in progress - Your Approver to review

Approver

  1. On the left menu, click the Import DC tab. A list of Import DCs will be shown on the right pane.
  2. Click on the newly created DC. It will be highlighted, with the DC status as Draft in progress - Your Approver to review.
  3. Review the DC details. Click on Submit to Issuing bank to complete the checking process. To return the draft to the maker, click on Return internally. A confirmation dialog box is shown. create-dc

  4. Leave a comment (optional). Click on Post.

  5. You will return to the summary listing. The DC status will be Application submitted - Issuing bank to review.

Sending a DC amendment request to the beneficiary or issuing bank

Maker

The applicant can initiate an amendment request on an Issued and Advised DC

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC to be amended. Amendment

  3. Click on Create Amendment to view the DC details and the DC form is now editable to amend the DC. Amendment

  4. Update the desired fields to be amended. the options are available to send the changes to the beneficiary by clicking on Send to Beneficiary. If you want to send it directly to the issuing bank, then click on Send to Issuing bank. Amendment

  5. Once sent, the changes can be viewed in overview, highlighting the old value as strikethrough followed by amended value. Amendment

  6. The Amendment status will show Draft in Progress - Your Checker to review.

Checker

  1. On the left menu, click the Import DC tab
  2. In the summary listing, the DC being amended will be highlighted. Click to open the DC. You will see an Overview of the amendments done on the DC. Click on the highlighted record. Amendment

  3. Keep Track changes ON, to see the amended fields in this version. Amendment

  4. Once the checking is complete, to send it back to the maker, click on Return internally. Add your comments in the confirmation dialog box (optional), otherwise click on Send for internal approval which will return to the summary page. The Amendment status will now show Draft in progress - Your approver to review.

Approver

  1. On the left menu, click the Import DC tab
  2. In the summary listing, the DC being amended will be highlighted. Click to open the DC. You will see an Overview of the amendments done on the DC. Click on the highlighted record.
  3. Keep Track changes ON to see the amended fields in this version.
  4. Once the checking is complete, to send it back to the maker, click on Return internally. Add your comments in the confirmation dialog box (optional) or click on Send to beneficiary.
  5. You will return to the summary page. The Amendment status will show Draft text - beneficiary to review. Amendment

  6. Instead of sending to beneficiary, if the amendment is sent to the Issuing bank, then the status says Draft text - issuing bank to review. Amendment

Request to Cancel an issued DC

Maker

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC to be cancelled.
  3. Click on Messages in the left pane.
  4. Click on the Pencil icon/Compose Message to create a new P2P message. Cancel

  5. In the Compose Message Pop-up, select Documentary Credit and click on Compose Cancel

  6. Select Request for cancellation from the dropdown for P2P message types.

  7. All parties in the DC will be auto selected, and they cannot be edited.
  8. Enter additional description in the message text box.
  9. Click on Send for internal approval. Confirm the action in the pop up dialog box. Cancel

    Cancel

Checker

The checker receives a notification email when the maker completes an action.

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC to be cancelled.
  3. Click on Messages in the left pane. The request for cancellation will be shown in the right pane.
  4. Review the message and click on Send for internet approval to complete action and move to approver. Click Return internally to return it to the maker).
  5. Confirm the action in the pop-up dialog box. Cancel

Approver

The approver receives a notification email when the checker completes an action.

  1. On the left menu, click the Import DC tab
  2. In the summary listing, click on the DC to be cancelled.
  3. Click on Messages in the left pane. The request for cancellation will be shown in the right pane.
  4. Review the message and click on Send message to complete action. Click Return internally to return it to the maker.
  5. Confirm the action in the pop-up dialog box. Cancel

  6. The cancel request is now sent to all parties which can be viewed by clicking the messages in the left pane inside the DC.

View and reply to a Discrepancy Notice

If there are discrepancies in the DP presented by the beneficiary, the issuing bank may request for a waiver from the applicant. This is done using a P2P message.

Maker

Refer to maker actions in Replying to a P2P message

Checker

Refer to checker actions in Replying to a P2P message

Approver

Refer to approver actions in Replying to a P2P message

View and download released documents

Once the issuing bank has released documents presented by the beneficiary, the applicant can view and download them on Contour.

All users

Users will receive a notification email when the bank releases the presented documents.

  1. Click on the Import DC tab. Select the DC under which the presentation was made.
  2. Click on the relevant presentation (named Presentation 1, Presentation 2 etc). You will see a list of documents under the DP in Contents on the right side and attachments to download in the form.

Released docs 3. Click on each document to view the details provided by the beneficiary. If there are any attachments, you will be able to download them also.

Send Bill Settlement instructions

Maker

  1. Click on the Import DC tab.
  2. In the summary listing, find and click on the DC for which you want to send bill instructions.
  3. Under the DC, find the relevant presentation (DP) and in the left pane click on Messages, then Click on Compose Message. The Compose Message pop-up appears, select the relevant presentation and click on Compose to start the message. Released docs
  4. You will see a list of previous messages(if any), click on the 'draft' icon.
  5. Select the type of message as Bill instructions.
  6. Type the recipient names. You can select any party involved in the DC transaction.
  7. View and update the Settlement method, if required. Give the settlement amount and other instructions in the provided fields.
  8. If you want to attach any files, use the Attach button.

    Only PDF with max 7MB is allowed as attachments.

  9. Click on Send.
  10. The Checker will be notified via email.

Checker

Refer to checker actions in Sending a P2P message

Approver

Refer to approver actions in Sending a P2P message

Sending a P2P Message

Maker

  1. Click on the Import DC tab (if you are an applicant or issuing bank). Otherwise click on Export DC tab.
  2. In the summary listing, find and click on the DC for which you want to send a P2P message.
  3. Under the DC in the left pane, click on Messages. If you want to send a message related to an amendment or a DP, select from drop down the respective transaction type in the Compose Message Pop-up. Released docs

  4. In the Message Type dropdown, you will see a list of messages, select the appropriate message. The selection of a type from list will auto-populate the subject.

  5. Select a General message if you cannot find a specific appropriate type in the dropdown list and type the Subject.
  6. Select the recipient names under To. You can select any party involved in the DC transaction.
  7. Type in the message contents.
  8. If you want to attach any files, use the Attach button.

    Only PDF with max 7MB is allowed as attachments.

  9. Click on Send for internal approval. Messages

  10. The Checker will be notified via email.

Checker

  1. Click on the Import DC tab (if you are an applicant or issuing bank). Otherwise click on Export DC tab.
  2. In the summary listing, find and click on the DC for which you want to send a P2P message.
  3. Under the DC in the left pane, click on Messages.
  4. Click on the respective message to open.
  5. You will see the message in the right pane with options to Send for internal approval which will proceed the message to Approver and complete action in pop-up dialog box. Otherwise, click on Return internally and add optional reason for return and return the message to Maker for changes if any or to ignore. P2P message
  6. The Approver will be notified via email.

Approver

  1. Click on the Import DC tab (if you are an applicant or issuing bank). Otherwise click on Export DC tab.
  2. In the summary listing, find and click on the DC for which you want to send a P2P message.
  3. Under the DC in the left pane, click on Message.
  4. Click on the respective message to open.
  5. You will see the message in the right pane with options to Send message and complete action in pop-up dialog box which will complete and send the message to recipients. Otherwise, click on Return internally and add optional reason for return and return the message to Maker for changes if any or to ignore. P2P message
  6. The recipient parties will be notified via email.

Replying to a P2P Message

Maker

The makers will receive a notification when a P2P message is received by the organisation.

  1. Click on the Import DC tab (if you are an applicant or issuing bank). Otherwise click on Export DC tab.
  2. In the summary listing, find and click on the DC in which you want to reply for a P2P message.
  3. Under the DC in the left pane, click on Messages.
  4. Click on the new unread message below Compose Message that you want to reply to.
  5. Type your reply on the Type a message space available in the right side bottom of the page and click on send to proceed. P2P reply

Checker

  1. Click on the Import DC tab (if you are an applicant or issuing bank). Otherwise click on Export DC tab.
  2. In the summary listing, find and click on the DC in which you want reply for a P2P message.
  3. Under the DC in the left pane, click on Messages.
  4. Click on the new unread message below Compose Message that you want to reply to.
  5. The message is displayed in the right pane with Options to Send for internal approval which will move the status of the message to the Approver to review once you confirm the action in the pop-up dialog box. The Approver will be notified via email.
  6. Otherwise, click on Return internally to return the message to maker for changes once confirm the action in the pop-up dialog box with optional comments for return. P2P reply

Approver

  1. Click on the Import DC tab (if you are an applicant or issuing bank). Otherwise click on Export DC tab.
  2. In the summary listing, find and click on the DC in which you want reply for a P2P message.
  3. Under the DC in the left pane, click on Messages.
  4. Click on the new unread message below Compose Message that you want to reply to.
  5. The message is displayed in the right pane with Options to Send message which will complete and send the message once you confirm the action in the pop-up dialog box. The parties selected will be notified via email.
  6. Otherwise, click on Return internally to return the message to maker for changes once confirm the action in the pop-up dialog box with optional comments for return. P2P reply